Design Process

From Concept to Finished Product

The planning and design stages are crucial to the successful creation of your new patio, pergola, deck, alfresco or other outdoor area. Our experienced team will work closely with you to ensure that your ideas match up with the finished product.

Design Consultation

Simply contact usand we will arrange an obligation-free appointment for one of our expert design consultants to visit your home and discuss your desires for your outdoor area upgrade. Our design consultants will listen closely to your ideas before recommending the elements and materials that will be required; you will also be able to browse through samples from our range to help you make your decision.

The next step is to prepare a concept drawing for your outdoor area upgrade, along with a quote. To make life easier, this can usually be done in the initial consultation, however, more complex jobs may require a follow-up visit for accurate quotation.

Accepting the Quotation

Once the design details are complete and you choose to proceed, we ask you to pay a small deposit. From here we take care of the often daunting preparation of your documentation to be sent to council for approval.

Plans and Council

We take care of the council submission process, whereby we draw up detailed plans, supplement the plans with crucial engineering information and send it off to the council for their stamp of approval. Sometimes the council will have queries that need to be answered; we take care of these but will contact you if we are required to make alterations to the original plan that you signed off on.

Generally speaking, the majority of projects pass the council approval process without any problems; this usually takes from one to two weeks.

You’ll hear from us as soon as approval has been received and, in the unfortunate event of a delay, we’ll keep you in the loop.

Be aware that more complex or heritage-affected projects require extra engineering considerations and can exceed the one to two week standard council approval time frame.